Get expert website support and backups to update and secure your WordPress websites.
Starter
99
/month
- No contract
- 1 website
- 30 minutes edits, troubleshooting and consulting per month, or 6 hours per year
- Same day support response time
- 24/7 Security Monitoring
- WordPress, Theme, and Plugin Updates
- Monthly Cloud Backups
- US-based developers
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Main Features
Content Edits
We take care of all content changes, including new pages on the Unlimited plan. Requests are subject to a maximum of 1 hour of development at a time, and only one request can be submitted at a time.
Website Support
We’re available to answer your questions, troubleshoot issues, and give you recommendations on how to grow your website.
Email & Same Day Support
Our US-based developers handle all requests between 8am-6pm PT, and through email to keep track of support and revisions.
24/7 Security Monitoring
We keep your site updated, and monitor it 24/7 for malware, spam and hacking. We implement hardening tactics to keep your login page secure.
Regular Backups
We backup your site before and after every major edit, and upload a copy to the cloud for safety.
Theme & Plugin Updates
After testing compatibility, we update the WordPress core, theme and plugins to improve security, speed and performance.
Fast Turnaround
All tasks are usually completed the same day or the next business day. Longer tasks may take up to 2 business days.
Common Questions
Why do I need maintenance?
WordPress websites, like the operating software of a computer or smartphone, or like your most important files, should be updated and backed up on a regular basis. Updates fix bugs, improve performance and security, and ensure that a site stays up to date with the latest industry standards. Our WordPress maintenance plans are here to ensure that your site is constantly updated and taken care of.
Who is this service for?
Our WordPress maintenance plans are for business owners who want to focus their time and energy on running their business, not deal with the hassle of updating or maintaining their site. It’s also for website owners who rely on regular updates to keep their sites and services current.
What kind of tasks are covered by the hourly content updates?
Examples of tasks include: changes or edits to texts, image changes, blog posting, portfolio posting, widget and menu edits, small element styling with CSS, small redesign tasks and – under the Unlimited plan only – new pages based on an existing page layout. Generally speaking, any task that can be completed in less than an hour.
What kind of tasks are NOT covered by the hourly content updates?
Examples of tasks not covered by our WordPress maintenance plans include: large website redesign, new page creation based on a new layout, content creation or media creation, image research, custom theme development, custom plugin development, search engine optimization services or search marketing services, Javascript modififcations/troubleshooting, website or hosting migration, logo creation, eCommerce or membership implementations. Any task than cannot be completed in less than an hour.
What is your cancellation policy?
You’re free to cancel anytime, no questions asked. Simply contact us and your subscription will be cancelled effective the next billing cycle. The current billing cycle will not be pro-rated or refunded.
Do you only support WordPress sites?
Our maintenance plans are designed for WordPress sites, but on a case by case basis, we can offer support for HTML-based and Shopify sites. However, neither plan covers WordPress multisites or WordPress eCommerce sites because the nature of the support for these types of sites is more technical and would require a customized plan. Feel free to contact us to discuss your individual needs.
